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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,491 reviews
  • Rated 5 out of 5 stars

    bestbuy warranty on staff is one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy warranty on staff is one of the best on the market. When you need it, it always works and without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke a device within 3 days and I did not have the protection plan. I could have kicked myself. But we got another device and the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year a accidental protection plan is a good buy. Electronics seem to have a short life anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so awesome. They get you in and out while providing excellent customer service. I will always purchase extended protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an essential addition to any portable device in order to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with thees folks they know their business. Very knowledgeable and personable go out of the way to make whatever is wrong right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadwas extremely helpful and professional. They were also very knowledgeable about the Surface Pro and did not hesitate to send it back to Microsoft for repair/replacement. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend their service. They are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far, even with kids using it. No scratches and cleans easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty to make sure I am covered if something goes wrong. It has came in handy a few times. But it also takes all worries away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying the protection plan. The geek squad was very understanding and fixed the problem adequately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the Geek Squad's services, but it's reassuring to know they can help fix a problem. It was a decent price to pay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought warranty but I need to pay to replace my brand new tablet that didn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was the best decision I’ve ever made I am in love with with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend. Will cover almost everything. Really good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good to have this geek squad warranty. Knowing any problem the will replace or repair the product. My product was replaced without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom & Dad new toys with coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love the new Tablets does everything we wanted them for very easy to use and the cost of coverage was worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know there stuff they are all about you when they are with you they will be there from the time you start to the time you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my gadgets quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got your back anytime. I take my gadgets to them whenever and its fixed. When they can’t fix it they give you a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful. This warranty is perfect, even if I drop it in the pool.

    I would recommend this to a friend