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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,491 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    we love protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of protection in case something goes wrong good if you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need to make sure to get the added service plan, with a child who tends to break things, it is worth the extra cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my protection quickly. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this accidental geek squad protection plan. It gives me a peace of mind in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never seem to need the protection, but it is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon tablet Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the purchase for accidental spills and drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect time on replacement fast and easy and was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Brother All-In-One printer and did get the Geek Squad. We haven't had to use the protection yet, but good to know we have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this protection plan yet but I am super glad I purchased it because at least I can get a new battery out of it by the time it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team... knows what they’re doing and very helpful and friendly! Made sure I had the right plan for my purchase! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung tablet. It can be on the heavy side if you add a good protector. Much better then apple tablet which i owned 2 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great No Hassle Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a recall on the power supply of my Surface and because I had this warranty they allowed me to receive credit for what I paid for it almost 2 years ago towards the purchase of a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees are confident, trustworthy, and kind. We have a two year service agreement and no second thoughts. They are the BEST!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Makes No Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very likely will never buy electronics from best buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far so good! Haven’t had a problem with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what to do. They are the BEST. Couldn;t see going any where else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing a broken tablet screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always friendly, helps with me with my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty best offers is a life saver my wife's computer had many problems they couldn't fix it at store it was sent out and we got brand new item plus it was up graded awesome deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops, not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess I accidentally bought the 1yr, meant to get the 2yr. I'm not sure if 1yr is enough or even worth it...but 2+ years are definitely a must buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than expected, the personel is very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know, especially with laptops no matter how good they are, so buying the extra protection is important in my book.

    I would recommend this to a friend