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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4497 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,497 reviews
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection Plan came in handy when a spring on the stand popped on my Surface Pro 7. Easy process - whole process online, returned quickly. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty when I purchased the tablet for my granddaughter luckily that I did because she accidentally dropped it and broke it and I brought it back to Best Buy and they replaced it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment to protect your electronics. Well spent money. If you don't need it, it's peace of mind. If you don't have it, and need it, you'll deeply regret not getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be nice having this protection plan just in case of an accident or so thing else happens so that I'm covered for a while two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his tablet! It's having charging problems now but I think because he doesn't turn it off at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet to be Determined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad desk was extremely helpful when I was trying to decide which product to get. I hope to not have to use it. But it is nice knowing I have some coverage without a deductible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend on any tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the purchase for GSP, especially on a kid's tablet. I will say, the price has gone up quite a bit over the years, but the fact it covers Accidental Damage makes it all the worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we paid for the warranty and never had to use it, it was great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad promised me that they will fix any aesthetic or internal damage on my 2 year olds Children’s Amazon Fire Tablet! That device sure will need warranty!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my tablet with all my newspapers I wanted to read showed me how to make my characters arger so I couod read without any problem I had eye problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those accidental drops by my busy son, always on the go, and sometimes a little clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel protected from my clumsy self that breaks all technology. I’m glad I purchased the security of the team to though their knowledge given and other people’s experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for three years, so that is what I am rating this on. Have not had to use it yet so maybe I will change my mind then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a major issue but whenever I need assistance making an informed decision or gathering specific details, they are always more than helpful!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Clayton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad Protection! Anything can happen, and why should you buy the same product or pay to have it repaired? You pay for piece of mind, as well as protect your tech investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're basically just buying peace of mind. If anything goes wrong, this is here. Geek Squad has helped me with past problems, so I really appreciate it and definitely want it for something as pricey as this. Good investment, but hopefully nothing goes wrong...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty at Best Buy geek squad it is worth it and a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

    I would recommend this to a friend