Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,497 reviews
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch when i need something done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top quality support for all electronics purchased, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan along with the tablet I bought as a gift. It is only 1 year but its worth it just in case anything happens. I always get protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpful to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past and they are so helpful. I haven't needed it for this purchase but I love the security I feel just having it if there ever is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Sons needed to replace screen multiple times and they were efficient !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Trouble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have an issue they are always on top of it & help resolve my issue or find alternatives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but good peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty careful with my devices and haven't had to actually use this protection plan yet but I feel better knowing that I have it and I've heard good things from people who have used theirs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plans are the best

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So worth spending the extra money for your product to be protected. Life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this service, even though I didn’t have to use it, it was good to know I had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use our protection plan on a few of our product. Glad we had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have! I have always had good luck with Geek Squad Service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to have purchased the 2yeR warranty, my grandson loves his tablet and I have ease of mind that if anything should happen BestBuy will honor it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are inexpensive and give great peace of mind. If you’ve ever had to use one ( I have) you know there’s no hassle. Just great service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate the kind feedback and try to make the process for a defective product as easy as possible for you! If you have any questions, feel free to reach out.

  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I’m glad to know it’s there just in case. This is a gift to my granddaughter, she’s not real careful with her things. I’m happy it was so reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kinda Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took very good care of me when I had to bring my daughter's tablet back after it stopped charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A8 10.5” 2022tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet works well with wifi and ran Xbox cloud games well good entry level tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson a tablet and they asked me if I wanted to have protection and at first I said no but the guy went over everything and I was like yes let me get that extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Works great for her learning and watching her shows in the car

    I would recommend this to a friend