Customer Ratings & Reviews

Nothing is better than having the geek squad behind your product. Best perk is you go right to the store with any problems and they can help you right there. No sending it out and waiting on who knows who fixing your product.

I don't buy any laptops without Geek Squat protection. Lucky we don't need to use it much but it does provide peace of mind especially when the kids are out an about on campus.

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

It's the great service i have ever had for my electronics

We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.

[Employee of bestbuy] lots of protection in case something goes wrong good if you have kids

I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

They were very knowledgeable about our issues and helped us get a new tablet.

is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.

I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

They don't reimburse tax only the amount you paid for the product if they are not able to repair the item.

Having Geek Squad Protection has work for me when I need something fixed

The agents helped me set up my laptop. They made it very simple for me. I highlt recommend this

I feel safe with them, they protect my equipment from any damage and excellent customer service