Customer Ratings & Reviews

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

If you can afford this, always purchase it. I only wish that when you purchase multiple items at one this you had a option get a bundle deal at a discounted price.

my tablet was totally damaged, and thanks to the Geed Squad warranty, I got a full refund. I'm very grateful for that!

Great added protection. Geek Squad and Best Buy are the only people I trust to buy my electronics from and warranty their protection with no questions or hassles.

My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

Quality folks with great experience and a firm grasp on tech

Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

I was so hectic to get getting this service but I'm so happy I did I'm new to a PC and they help me SO MUCH to set it up they where so helpful and professional

this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

Geek squad helped walk me through the set up of my Brydge Keyboard and explained what I would & wouldnt get with a non memory keyboard vs the keyboards with extra memory

No worries as to where to get it fixed since I purchased the protection plan.

Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

Amazing customer service and great product to use for my tablet

The only flaw i would say is they werent able to repair my son tablet so they replaced it and i couldnt renew the protection i would have to spend a whole nother 40 dollars on insurance but other than that its solid i would recommend getting it because when your item breaks it nice to know it can still be replace if not fix