Customer Ratings & Reviews

Worth it. The give you a brand new replacement! Definitely needed that.

Geek Squad accidental plan is the best a must when you buy anything from Best Buy

I get protection plans on EVERYTHING! This helps you not worry so much about something happening to your product. You work hard so protect your things with a plan.

I have always purchased the Geek Squad protection and have had no problems with it at all. We have used it for almost all the products purchased at Best Buy.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

Daughter loves her upgraded tablet so made sure since she can be rough to always protect and purchase warranty Made a great choice !!!!

3-Year Accidental Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

Always get Geek Squad protection on a device you will using at different places - so much can go wrong.

Awesome!! My kids love it easy to work with great purchase we did

[Employee of bestbuy] Nice item for my son. Faster than his kindle. Highly recommend

I went in to Best Buy unhappy, and left with a smile on my face. Geek squad answered all of my questions and treated me like a guest not just another customer. I will continue to come back for all of my needs! Thank you!

Always get the geek squad protection plan when getting tech from Best Buy. It covers spill protection and when you have kids, it’s the best thing to get.

I added this to my tablet purchase for peace of mind.

Great to get helps save money Well worth it should get

I always get the insurance when i buy , not cause of any issues but because i rather have it and not use it then to not have it and need to use it.

It’s a great feeling knowing that the product I purchased is covered if anything goes wrong and help is only a phone call away.

Perfect gift for my 85yr old tech savvy mother-n-law’s birthday because it's easy to use

Always buy geek squad on my electronics. Everyone has insurance on their car but thinks it's taboo to have insurance on your electronics?

I am an avid reader. I could not make it without my Kindle. If something should happen to my kindle, I know that the warranty has it covered.

I purchased this last year with a kid's firewire. Worked great when the screen broke and i had to return it for replacement. There was no problems at all.