Customer Ratings & Reviews

The warranty that I purchase for my items comes in handy.No problem with the warranty at all.Thanks Best Buy ...i will continue to purchase my warranty for my purchases.

The agents mounted my TV and connected all my devices works very well no problem I recommend these guys to you

GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

This was a no-brainer when I made the decision to buy a new tablet for a 2 yr old! She loved it but accidents do happen. I already had to use this for a replacement!

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

I am so glad I bought the extended warranty on my product. You just never know when you’re going to need it.

My kiddo loves it. The screen is pretty dim. But he doesn't seem to mind it.

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

With small electronics is always a good investment to protect your investment with Geek Squad

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

Geek squad fix my broken screen on my iPad and they worked on it so fast

[Employee of bestbuy] they were so kind and work really hard to do the best for you

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop.

I’ve had my tablet for a while now and there’s been a couple of times where I’ve had to use this. Definitely better safe than sorry.

I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

The agents reviewed electronics and fixed problems

Geek Squad!!!! They are super awesome, very reliable. They helped with a television issue and it was literally resolved in minutes. Thanks!!

Haven’t had to use it just yet.. Hopefully won’t haven’t to anytime soon. Got it just in case my son damages the tablet

So far haven’t need to use this service but I have heard great things about them if I ever do. Hopefully I won’t have to but if so I will update as needed.