Customer Ratings & Reviews

I love that if ANYTHING goes wrong or breaks, it's covered. I can take my purchase in to the store and if it's an easy fix they fix it and if it's by suck an easy fix they replace it.

I typically purchase Geek Squad warranties on my BestBuy purchases, because it has been my experience to be a relatively hassle free way to make sure my electronics are going to last.

Great geek squad service, I usually buy geek squad service for all my electronics because you never know what can happen.

It was a great gift for my 7 year old family member. She still uses it at age 9. Excellent for travel entertainment.

We always make the investment in protection for our new products. It is smart for everyone to do so and we highly recommend Best Buy's protection plans for their ease of use.

I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

I highly recommend the Geek Squad service. Everytime I have had to use it I received the best service and my products was taken care of.

The Geek Squad has helped me many times & is well worth the cost. The agent that set up my Samsung SE Tablet was very helpful & patient with me as I am not a hi tech person.

Protection is always a great investment. Thankfully I haven’t had to utilize it yet but if I need to I’m happy I have it!

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

A really great service if your item that is purchased through Best Buy brakes and they cannot fix it they will replace it brand new

I haven’t used the service yet, but I will be. My Samsung delays and will get it checked out to see if there are any issues with.

I love it. My previous tablet was purchased in 2014 & was a real work horse. If this one does as well, I will be thrilled.

Hopefully I won’t need to use this but it’s good to have just in case lol kids break things a lot lol

Very satisfied with the protection plan offered by Best Buy. Accidentally broke my tablet and got a new one no questions asked. Also offered my money back if item was not in stock.

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

Quick to do claim get me new one without huge hassle or asking what or if I did it . just looked at said ok I will check it our game back said here you go a new one .

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

Love the fact I had the option of a 3 year Geek squad for my android.

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.