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Customer reviews

Rating 4.7 out of 5 stars with 4205 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,205 reviews
  • Rated 5 out of 5 stars

    Tech support is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues using my device and have not had to send it in. Geek squad is helpful for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful when needed. Nice to have someone face to face to talk to instead of over the phone in a 3rd world country!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the coverage for this device, but previous devices I have used it on was simple and no hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and have used with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is convenient because it covers items that you damage not just product failure. You also don't have to register or keep up with a receipt because it's all in the system. Downfall is that they don't have high tier IT personal that can do major virus damage repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and and tablet help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped me in every way I’m not computer savvy any help I needed they have helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unexpectedly had to use the Geek Squad Protection to replace the tablet we got for our Grandson and it was so easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this service was really fast and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent people to work with. Told them the problems and they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy other computer and I put protection, when I goto BestBuy your change for other one, the protection is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment to protect your product because you never know what might happen if you break it you drop it or something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome that this comes with your purchase! Putting it on my conputers now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squd is alway the perfect protection for any item, they work hard and alway ensure an item it working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it to fix anything on my devices, but glad to know it is there as an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best buys warranty on everything reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad shipped it out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful assistance was no problem with getting my tablet sent out to be serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you ask me! All your warranty’s on things are worth it you guys always help fix things right when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need you to verify my iPad because you don't want to turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 1st labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop easy to use keeps a good charger. I am able to video visit and get great quality!!! love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyA11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy at least the one year plan, have never had to use it, but for the price I thought it was worth having.

    I would recommend this to a friend