Customer Ratings & Reviews

I have purchased Geek Squad Protection on previous devices and have found them to be extremely helpful and easy to talk with concerning any problem or questions I might have. I have talked with technicians at my local store, over the phone and I have chatted with them online. It is a great service and well worth money.

Nice and easy if you have problems with anything from Best Buy. You can always rely on geek squad.

Great product to protect my purchased if there’s any problem.

I grabbed the warranty on this because if i get into an accident and it gets damage i know BestBuy will help me get eyes on the road quickly.

Well got to give it to geek squad. Their work has been great when I needed repairs in the past so I have full trust in their techs.

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

I purchased this warrantee for peace of mind since the Rand McNally devices I purchased prior to this transaction failed to operate correctly. The Garmin units have worked fine and I don't anticipate problems but I know that if there are problems, they will be resolved quickly at Best Buy.

In my situation this warranty came in handy. Was involved in an accident in which my garmin gps flew out of the car. Took it to best buy and they replaced it on the spot no questions asked

I bought this. Hoping I don't need to use it, but at least, I am covered. They are such a quick, knowledgeable team!

They installed my Dash Cam. Great installation. Minus not resetting my clock

The service is very good, I am satisfied with the company The service is very good, I am satisfied with the company

Excellent all around.Will use it again! Very clean installation, very nice guy doing it, too. I was amazed at how very Clean it was. Just perfect!

Always good to have an accident plan with an item of this value.

I really like the extra security. It gives me when I’m not in my car hardwire kit is not hard to hook up. I think it’s a great buy.

I hope that I never need this. i know that if I do the service will be great. in the past I purchased this service and have only had to use it one time. the time I did best buy was very helpful and replaced my item no questions asked.

Always a good idea to get the Geek Squad service! Best Buy stands behind the products they sell if you ever have any issues with anything! So its worth the lil extra protections and comfort to know that you have Geek Squad on your side!

Was not able to experience the benefit as the installation of the product had not occured after two attempts. Cancelled and asked for a refund after the second attempt to install was not possible.

Work very well. I’m using it for Uber and it records and deletes as needed. Also easy to go back and look at recordings.

Totally worth it...as someone who has used their Geek Squad protection plan before, this is totally worth the extra coverage and assurance that they stand 100% behind their service and warranty protection coverage.

I have had to use the geek squad service because I haven't had any problems with the product it is covering but having it gives great peace of mind and protects my investment. I am grateful for the geek squad staff for answering product questions. They are very knowledgeable and courteous.