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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 248 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-248 of 248 reviews
  • Rated 1 out of 5 stars

    Why is it still in packaging?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order has said it’s in packaging since this morning. I figured if I pre ordered it would at least ship today. What’s going on?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 days after release day.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will get mine until 3 days after release day, what a joke, ordered mine since the day it was announced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-ordered, now they are saying it might not even be delivered and it's over 2 weeks out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy on best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy on best buy. supposed to be a preorder it is taking more than 4 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Canceled and bought through Lenovo...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled and bought through Lenovo... Why even do the pre order then?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Preorders a joke thanka BestBuy!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the is my device!!!!! It still hasn't shipped!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has no idea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mansfield team is rude and useless compared to other Best Buy locations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth waiting to play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spend more time updating then playing on this device.

    No, I would not recommend this to a friend