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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,638 reviews
  • Rated 5 out of 5 stars

    Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and bought for my wife.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the geek squad. Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the protection for peace of mind and it has come in handy and saved us money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problem with returns or exchanges or customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking the product would be covered for 2 years but it is only covered until you go to use the warranty. They told me they cannot fix it and would replace it at no charge which is great but the replacement is not covered by their warranty and I would need to spend another $90 for it to be covered. I was told it is more convenient to have the warranty with geek squad because I could go into the store for the replacement but they never even have the item in stock so it’s being mailed to my house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad plan. Covers everything and more and puts my mind at ease knowing all is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used any warranties that I have purchased through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUR CRAZY IF YOU DONT BUY THE GEEK SQUAD PROTECTION PLAN. you spend you hard earned money why not protect it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that i got this plan for my new Roomba, they are quick, they visit your home for repairs or inspections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed it and I hope I never need it but I know that if I ever need it they will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use it. Returned the service with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a very quality product. I would recommend this product to anyone. Happy I purchased this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. Great suction, and battery life is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super useful geek squad made it super simple they replaced my old product with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection for our items at Best Buy. no hassle return or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. It it breaks no problem to get it changed. Love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the little bit of extra money. Just like any electronic, things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always work the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year accidental Protection always on everything.. The Pretty much just replace it not need to go though teh company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage allowed me to get a refund for my Roomba when they were unable to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP for a piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it all the time. Its saved me a few. Id rather have the piece of mind. Its work the bit of extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing washer. I always use their service and love that they take the boxes!! Good people at bbuy

    I would recommend this to a friend