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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1311 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,311 reviews
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option of protection in case anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself comfort with this added level of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mainly writing a review to get points. The stars I give reflect what I feel. Thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my extended warranty policy and when I've had to use it, its always been hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Best Buy protection service to have on your products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I purchased a warranty for my session. With no questions asked I can walk into bestbuy and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love geek squad protection plans! I always get them and recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys always take care of you when needed dont not get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yahoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that they are gutan tag for real. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing this geek squad add-on! It is good to have for that uh oh moment. Worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but reassuring to know that if I needed it, I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have your products protected than being sorry later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommended! have used in the past! never leave the store with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me setup my system and work with the functions on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 1 year accidental protection because anything can happen and you always want to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always protect my equiptment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is so worth it to get protection, I have used it and it pays its self the first time you use, they replaced my lens because it brook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, bestbuy always have great deals for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes, highly recommended to get geek squad if ur buying expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty cool as u don’t know if u accidentally drop or damage ur product

    I would recommend this to a friend