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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1315 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,315 reviews
  • Rated 5 out of 5 stars

    I forgot a purchase this in my bro so maybe I shou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot a purchase this in my bro so maybe I should turn it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good idea. I am so glad that we got the warranty. It covers any damages that may happen to our GoPro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the help if needed. Haven’t had to use it need to remember to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been around for a while a decent name to be trusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one thing i love about best buy is their service and warranties with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan for my tv save some headache and troubles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and great communication throughout!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind comes with the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing !!! Service is incredible !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty to have in case anything happens to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best it wAs so easy to replaced my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra protection for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A "must have" protecion plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "must have" protecion plan, especially for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids can be pretty clumbys .I have a peace of mind. phones are pretty expensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad doesn't no what they are doing because if they did the geek squad certified earbuds that I got from them was supposed to be fixed and good as new. They are not good as new purchased on. May the second got them on May the fourth Not working on ten three twenty twenty five

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go when getting $$$ equipment at B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my Go Pro Max protected. Piece of mind for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grerat choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, would highly recommend to others! Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this no hassle policy! I will purchase for everything in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of mind , it comes in handy sometimes , excellent product to have

    I would recommend this to a friend