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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1321 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,321 reviews
  • Rated 5 out of 5 stars

    Great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t go wrong with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my cam no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for an "action" cam. Accidents happen and they got you covered. They already had to replace my cam once. No questions asked. And that was just a year protection now it's 2 years for the se price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like no-brainer on an action camera. Thanks for providing this service, BestBuy, it's what keeps me coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the Geek Squad I have used them in Texas and in Arkansas. They are just want I needed. They have mounted television(s) and taken them down. They are quick, fast and they clean up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dealing with the geek squad is great only one person that we didn't care for her name was Leah the number we were supposed to call she had no idea what she was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart addition to an action camera purchase. A lot of extended warranties are just a money grab this one is legit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Repair Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service, with this protection i can repair my equipaments that i use everyday to produce content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not put the insurance on your Canon products? They are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as protection on my GoPro Hero and since I use it on my racing quad I need to know if it takes a bad crash, I'm not out the money and having to purchase a brand new camera. I can fly with peace of mind that I don't have to worry about smashing my camera to smitherines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good hope next version comes with interchange lens so if it scratches doesn’t ruin the whole camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor Management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad accident coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased accident insurance for a reasonable price, since one slip or drop could be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel saved to have a extra warranty..thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea for GoPro owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing an Accidental Geek Squad Protection Plan may be something many will struggle with, but for a product like a GoPro it seems like an easy decision with the actives the GoPro will be used for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great option for your equipment otherwise it’s expensive repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very happy the way it was handled. I am glad to have gotten a warranty. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect not neglect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is protection offered in case you drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned my lesson purchasing products without the protection plan. It may come with a price but well worth it. Two of my Dyson vacuum cleaners went out before it's time and I was able to replace them no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great service and protection for my equipment purchased at BestBuy

    I would recommend this to a friend