Customer Ratings & Reviews

Purchased this protection on a GoPro Hero 6. Screen stopped working two months in. I walked in with the camera and 15 minutes later walked out with a new one. Can't get any easier than that.

If you buy something very $$& you need to get a protection with it. You never know what happen BestBuy will back you up if you have it.

The service is work having my first one broke was no problem replacing it

I just give this 5 starts, because it sounds like a good insurance. I haven’t had to use it.

haven't needed it but it's there and will cover just about anything that happens to it..i feel very safe having it..nothing to worry about

I have Geek Squad on all my devices, which I love. They speak English, which is important, when trying to converse with them. Geek Squad has solved all my problems, when I have problems.

Always great to have protection or warranty on your items. They come in handy.

I bought this for my go pro. After almost 8 months my go pro stopped working and with this protection I was able to replace It easily without any hassle.

The Geek Squad helped mount multiple tvs in my house and got my mesh network up and running.

If your going to buy and expensive product such as a GoPro and gets damage easy to exchange they have it covered

I got this protection plan to protect my go pro 9 just incase something goes wrong i can count on this protection when i neee it

The agent repaired my laptop in the past great job

so something that's pretty expensive it is a relief to have protection...I will be getting the geek protection on mostly everything..you never know when something breaks or malfunctions

Nice quality for the price, I definitely recommend this item.

Thankfully we haven’t had to use it but brought a lot of peace and comfort knowing we had it.

I always make sure I purchase this added extra protection just in something goes wrong that is not covered by the manufacturer warranty.

I always make sure I purchase this added extra protection just in something goes wrong that is not covered by the manufacturer warranty.

I cracked my new galaxy s8+ I made a claim 3 days later my new phone was delivered to my door and best buy transferred all my information from the broken phone to my new one great service

One of the reasons I prefer to shop at Best Buy. The have the best service plan and definitely take care of their customers.

I've had this 1 year accidental program for almost a month now. I still don't understand what it covers. They say to download the manual or whatever on geeksquad's website but I still don't understand it. I think I have to go in store and really have to ask someone which is so annoying, but I need clear instructions of what it covers.