Customer Ratings & Reviews

We purchased a TV and surround sound and asked for it to be installed in our apartment. We scheduled the install and it was cancelled. We scheduled it again and again cancelled. We tried again and yet again it was cancelled. It just seems like they dont want to do their job .

Its definitly nice to have protection especially if its accudentaly protection

Havent used yet. Might take it in because of the heating issue

Good quality but battery runs out too fast........

I didn’t know I had a 2yr service contract. ?? Is it for my GoPro?

The only question I have is if the item is lost, does the Geek squad replace it? That would cause my rating to be a 5 star if they did.

Never really used so not sure how good it is. Reasonable price for the plan.

Haven't used it. Wouldn't recommend unless you use it for every day..wear it out

Haven’t had to use this yet, thank goodness!! Anytime we’ve ever needed anything of course is when coverage runs out! It’s a great offer though!

I had to cancel the purchase on the handycam, thsu I would not need protection

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Ask many questions when getting and make sure it stated on the receipt. Said I had more covered then did

Be careful had to push to have the geek squad repair my laptop. Since I always by the Warrany I knew I had coverage but they just wanted me to buy new

Purchased to make sure I have ample enough coverage on my open box camcorder. Hopefully I won't have to use it

Have not used it yet. Little pricey but if anything happens and they can’t fix it, they will replace it.

I'm not even sure why we got this I never use warranty protection because I work on electronics myself.....

Since I had this for a short time, we'll see how this extended warranty works out.

I will start with saying Best Buy issued the refund for my damaged GoPro on the spot. With that said, I am extremely disappointed that the Geek Squad protection plan didn't refund the price of the camera. I had used my Best Buy rewards when I purchased it and they don't get refunded so I basically lost them.....lesson learned.

I don't feel this was worth it. I ended up paying a lot of money and the problem was only like a band aid because the wifi card was out.

Got it just in case something happens. You never know what could happen