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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1038 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,038 reviews
  • Rated 5 out of 5 stars

    Elite Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate explained to me that if anything was to happen to my camera wether it be personal damage or manufacture they would repair or replace the camera. The protection is worth it because anything can happen and this is a major investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hurt to have a Geek Squad protection plain. Will come in handy if something happens to the camera. Usually will be replaced for a new one if original cannot be fix. Based on previous experiences buying products from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad over the last few years on three different computers and have always been impressed with their professionalism, attention to detail and desire to resolve problems. I have taken my computer in to the store, and used their 24/7 on line services. Both have been great. The online services are particularly useful when I am out of the country and have problems with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use customer services available online daily, support can be submitted online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Will recommend it to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photos and amazing camera- qualify and exactly what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to work with. Easy replacement for problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extended warranty is always a good purchase. Protects your purchase even after manufacturer warranty expires. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically any pricey electronic from bestbuy makes sense to get the geek squad coverage for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your items get insurance it’s must to protect things with insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty for my prior camera and had to have it repaired. Instead of repairing the camera the manufacturer decided I should just purchase a new one and the the entire cost of the warranty was refunded to me. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife left her camera on a chair at an event. She forgot about it and when it rained didn’t realize it was still on the chair. Never functioned correctly after that. Was replaced fairly easily although it took a long while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pleasure

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEKS ARE ON THE CASE. They are great helpers and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always informative and super nice when i have to call them .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I would need this with this device. Thankfully best buy provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect investment for you camera. Feel comfortable knowing that if any issues arise that the Geek Squad will be there to get you back shooting pics/videos in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Underwater camera protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Scuba diver, having a reliable underwater camera is a must and the 3 yr protection is an absolute must! They have never resisted covering this camera for water damage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad worked on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, when my devices act up I can always depend on them to handle what ever it is and if they can repair it they will give me some options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this and never used it, but it was nice to know that I had it

    No, I would not recommend this to a friend