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Customer reviews

Rating 4.9 out of 5 stars with 527 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 527 reviews
  • Rated 5 out of 5 stars

    My opinion- the best plans out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is a little more then some other companies however I have Never had any problems with Bestbuys protection plans and they even keep the information for you and you can check on how much time you have left for your plan no need to find you receipt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wise to have the protection, though Best Buy sells it as being higher-value than it is. More steps and less easy than promised, but still helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Best Buy protection plan over the years for high end electronics. I have had to use the plan twice in ten years and couldn't be happier with the results! Thank you Best Buy for standing by your products with your no hassle protection plan. I choose to shop here because of the results I have had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera lens had a great time purchasing it from this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty for an expensive camera lens on the recommendation of a BB salesman I trusted. I'm so glad I did! When I accidentally broke the lens, the extended warranty covered a new lens replacement. The price of this warranty was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it but glad to know i have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for any purchase and it gives you the added piece of mind for extra protection. I’ve purchased several warranties and they’ve always fixed or replaced my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When making a big purchase I definitely suggest getting this protection. It's just another sure fire way to know your product is insured and you never have to worry about if something happens to your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for lens!! Well worth the money as My original lens was nearly a year old when it malfunctioned. No questions asked, after 3 times out for repair, they replace it. I would suggest, however, that after the 2nd tike out, same issue, it's most likely going to neee to be replaced...jus sayin'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD John Tu (Yu Hong Tu) was so awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Tu (Yu-Hong Tu) was so thorough and great dealing with this tedious process of the warranties on my products. He followed through and was tenacious on getting the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad when given the option! Love the security and they are easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues with protection plans. I've never used Geek Squad to set anything up because I do it all myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one problem when I dropped my camera and broke my lens. I took it in dropped it off, a week later it was replaced and returned to me at no charge and as promised. The best trouble-free transaction/coverage I have ever had.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Support!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big supporter of Geek Squad coverage! Better to have it and not need it, than need it, and not have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats getting insurance, I highly recommend it I have replaced my camera 2 times and it was because of damage I caused. I was lucky to have insurance my product was exchanged for the exact same one with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fundamental for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says they're good with they're electronics, but I'm telling you... When the day comes, and it gets hit the wrong way, or something small breaks, you. Will. Feel. Awful. Buy the protection plan, and gain peace of mind. If not three, at least one year Incase you rarely use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed but glad I bought just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection is out of warranty now and I didn't need to use it. Wasted money? perhaps. However, the peace of mind that it was there, was very beneficial if something had come up for what it was bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, I have purchased several pieces of Nikon camera equipment (Nikon D7100, 24-70mm f/2.8 vr, 70-200mm f/2.8 vr, and SB700 speedlight) from Best Buy. The accidental protection plan has already saved me thousands of dollars in replacement costs. It is worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan helps me peace of mind and Best Buy’s overall policies are customer friendly. Buying an expensive electronic product and keeping it under warranty always is recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a peace of mind. No hassle no issue if the item needs to be returned. I must have on all my major purchases.

    I would recommend this to a friend