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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the 5-Year Standard Geek Squad Protection, with many reporting positive experiences. Users have not encountered any issues with its overall performance. The protection plan appears to be meeting customer expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 71 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great warranty option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect your purchase hassle free and cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Will ALWAYS Buy Geek Squad Protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy GSP on everything. It’s the best store protection out there and although some of the protection is pricey, it’s worth it when the item in question is pricey. If it’s not something that’s instantly replaced, it’s something that they will try and fix and replace it however they can. Excellent protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad service is available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful this is an option. Exercise equipment is an investment now, want to rest assured it will be repaired/maintained to last. Haven’t used it yet. Hoping it is easy, timely, reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the GSP on exercise equipment purchase as the cost is reasonable, especially with the Total Tech Support! I like the additional coverage on items with moving part or electronics. You just never know when you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection on high dollar items. Best Buy consistently backs up their products! You never have to make the choice to go with someone else because they always match the price of any other seller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like geek squad Installation and protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installation protection for my devices is on of the reasons I buy my technology from Best Buy — in this case exercise bike which I could have also gotten from Sears or Nordic track directly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Service Plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rather have a warranty/service plan with best buy than direct with the company. Customer service is hit or miss with manufacturers... this ensures youll be taken care of by BBY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the return window was only 15 days, and I plan on using the item a lot, I feel the extra protection was warranted. Considering I’m already having Bluetooth issues, I think it was a worthwhile investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    treadmill protection a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for my treadmill was a must when I use it everyday. And with having my PC on Protection too I got a nice discount for the 5 yr protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the in-home Geek Squad protection makes getting my equipment fixed quickly and easily without having to haul in my equipment to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend geek squad and purchasing a geek squad protection plan! The service is very helpful and you will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a five year warranty for the row machine I purchased. Under $100 spent on an investment I’m sure I’ll be using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for a warranty on a great device. I hope I never have to use it but have peace of mind because I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta protect the investment for power surges because it is bot cover if you do not have it. Better have it and enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have added protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard several owners having small issues with their hydrow so we thought it would be best to have an added protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this but when I am ready to use it I hope it's worth it. Especially when my treadmill only has a one year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinaire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment may break or have electrcal gremlins. A true benefit (value/peace of mind) for the relatively small expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to extend my treadmill warranty. Haven’t used it yet but trust Best Buy’s product in the event I need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In trying to get healthy this year I bought this treadmill. I have always had a good interaction with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Coverage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my Tredmill covered for any issues gives me great peace of mind for years to come. I use it everyday!!

    I would recommend this to a friend
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