Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1462 reviews
(1,462 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad install, no help afterward
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers hum all the time since new unit installed. Android Auto doesn't work, says I need to put the car in park for it to work. A quick search online tells me that this is because the unit is installed incorrectly. Waited on hold over an hour trying to speak to someone about it.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Deep squad protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They change too much for the geek what where it makes it not worth thanks but Can't still put some used to it
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend