Customer Ratings & Reviews

So far haven’t had to use it but good to know I’m covered

I ve already given my feedback on this one before , so it s the same.

Hope I do not need to use this. But bought an open box TV and this gives me peace of mind.

Affordable price and makes a lot of sense for a television investment

Good service...always buy the geek squad protection plan

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

Always there when I need them. They saved my life repairing my laptop!

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

Didn’t used yet but never have any problems with this protection

I'm now retired from Best Buy after working in the Magnolia Department for 13 years, & I'm a "True Believer" in the Geek Squad In-Home Protection for 5 years, on my mom's TV. Her TV is on at least 12 hours a day, & has Roku built in application, & it's 4K ready, so her TV features will be utilized a lot. She's also, bed ridden & her new TCL is her entertainment. If this set should break down (Doesn't cover physical damage), then all I have to do is call 1-8000-GEEK-SQUAD, & they'll come out to service it or replace it !

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

the geek squad plan has always been a reliable investment when my tech goes down

TV developed fine horizontal lines couple months ago, picture sometimes delayed coming up on my 50” TV. Called Geek Squad and the next day servicemen were here, parts ordered and they were back a week later. Upon their inspection they called for the TV to be replace, they delivered the replacement & took away the damaged one. The only cost to us was a new protection plan (5yr) and being patient a couple weeks

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

I’ve been getting service plans with Best Buy since the PS2 days. Never once has one not come in handy. They’re a must for me with high end purchases.

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

The service and support is excellent and Work They are very compliant and perform their work very well

Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!

I enjoyed my 2years warranty and enjoyed be a membership

I got the 42” to use as a PC monitor and its been excellent. Blows away every other monitor I’ve used in the past and the added versatility is a nice value add. I’ve had no problem with the auto adjusting brightness limiter and don’t mind having to turn the TV on first (as opposed to how monitors will just wake from sleep), but YMMV.