Customer Ratings & Reviews

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

I mounted both stands to my tv. It was smoothly done with the proper tool

Delivery was on time and install went smoothly! I recommend

You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

Great product and a good price.Nice crisp picture for gaming

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

I purchased the protection not actually thinking I'll ever use it, but when I had to use it I was pleased to see that it was worth the cost. My TV went down and after the Geek Squad came out I literally was given credit to get another TV, no questions asked.

That was the easiest transaction I’ve ever had to do!! Thanks!

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

Worth getting because I bought a used product and the coverage makes the price worth it

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

Great service never had an issue with geek squad always on point

The extra protection is work it, the unexpected can always happen..

I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.