Customer Ratings & Reviews

I haven’t had to use it but I’m glad it’s there if I need it.

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

While I normally don't buy extended warranties this TV was going to be used in a storage unit to display video feed from my security cameras. It was fairly inexpensive and worth the price.

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

Very necessary to own to avoid any charges feel confident with this purchase

I will be taking my TV in for service today to figure out what the solid light issue is.

I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

I’ve had the geek squad before it’s a great plan. Anything over $25 I usually put a plan on. You never know I’m gonna happen and they’re always good when you need something.

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

Geek squad was fast and awesome. Repaired laptop same day

This Geek Squad service warranty is great. I do not regret it.

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

Excellent Product and service Quality l like how look !!!

It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

I love the protection plans they offer they are the best that’s why I always get one on anything they let me it’s worth the money and it’s so fast if you ever need to use it

Haven’t needed to use it yet but looking forward to the geek helping me out