Customer Ratings & Reviews

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

Very helpful and nice to deal with - thanks and worth it

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

Must need if you have nephews that break stuff. I would recommend it to do so

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

Go Geek Squad! Protect my equipment and give help and advice for any problems!

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Have had to use the protection plan in the past. Very well worth it.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

This is great to have in case you start to have problems with your tv

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

good to know it's here if we need it but hope we don't. I've used them for other things and have always had a great experience

You never know when you’re gonna need a repair. Peace of mind.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

Help me even though I didn’t have an appointment was very fast

I mean, if you're not shopping at Bestbuy for their Warranty, then why aren't you lol

Great to have and even happier never having a need to use it, so far.

Great to have and even happier never having a need to use it, so far.