Customer Ratings & Reviews

Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

This servive has been convenient and helpful to get back to what was doing.

This servive has been convenient and helpful to get back to what was doing.

It’s perfect! Finally a great picture on a tv! We are very happy with it

I would highly recommend buying a protection plan for any large electronic purchased.

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

Our tv stoped working and we were able to get a replacement. Very easy process

The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

Super helpful in every aspect, always there to help

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

Geeks are the best at repairs and knowledgeable about most electronics.

Excellent quality satisfied extremely more than expected.

Excellent quality satisfied extremely more than expected.

So thankful that this service exists. Life saver. You will never regret purchasing this service.

I like the Geek Squad protection for my TV. Nice to know I have extra help

I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.