Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 30,423 reviews
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would always buy protection for my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection plan is great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2-year protection plan when offered. It has helped me tremendously over the years with items that stop working after the 1-year warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, Easy and Reliable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe, easy and reliable! I always recommend Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know when you buy something expensive if it breaks they got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would be crazy to not get this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a TV without this service. Its paid for itself many times ober everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    LG tv

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad service plan. worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price and freedom of mind that you are covered, got it for my last TV that died and everything was covered and taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patsy t.v.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this deal. Purchase it for my oldest daughter. N she couldn't be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend additional coverage. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impeccable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job on my computer we use for our business. We had some issues with it but they got it out pretty quick and back into business quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

    I would recommend this to a friend