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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 30,423 reviews
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke and they replaced it immediately. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, personable and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar the bass from the jets in top gun sound so real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have this safety blanket. If you are spending above $1000 I always get the geek squad coverage. Peace of mind is a wonderful thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! The picture quality is so clear. It was a bit confusing figuring out the Smart TV controls, but we hooked up the PS4 Pro and Soundbar and have been enjoying out TV since then. Very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech service is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go along with my oled tv purchase, Best Buy seems to offer a better protection plan than any other place for this type of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad saves the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who mounted TV were extremely professional and knowledgeable. Even updated us on more savings. Will always get GEEK Squad protection now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always gotten the geek warranty. Never had a problem when had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it -TOTALLY worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would refer to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace and mind of coverage in the event anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protect is good to have. It covers your purchase entirely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install by geek squad…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were helpful and friendly, giving assistance where needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my TCL television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a Samsung tv again because it died so early(6 years)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired, and replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad ever since I have purchase a big there. When I needed it fixed or replaced they have been a A++ in my book. Have no problems dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a lifesaver, I made this purchase because I recently had to discard a 55-inch LG Plasma TV that stopped working after only three and a half years

    I would recommend this to a friend