Customer Ratings & Reviews

I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

The Geek Squad is available any time I need them.

This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

Wonderful! I live best buy products and services. Delivery is wonderful and time

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

Haven't used the plan and hopefully won't have to, but it seems everything is made to break these days. Thought I would it safe.

It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

Best Buy great service! Always helpful to customers

Always buy plan, it's security for your investment.

Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

Awesome protection plan! We used our 1st one and had no hassle whatsoever.

So happy to know we’re safe with our tv for 5 years!

I bought this for peace of mind on my new tv just in case get damage

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

Excellent Warranty 5 year even though the tV has a 2 year warranty

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.