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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 30,423 reviews
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always Purchase the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, quick and efficient. the customer service team member/s were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually not one to buy plans like these but for the types of products that I buy and because they are expensive I wouldn't doubt in getting a plane Especially for the price and time they have it for it's a steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties when it comes to electronics because you absolutely never know so I am covered for at least the next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have appreciated the follow up with protection plan when computer developed a virus. The team was knowledgeable in repair and turn around time was minimal. Would recommend to anyone for having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I have used it for other products. My experience with Geek Squad has always been positive so it was definitely worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I added this protection for my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery service cant wait to try the tv!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Samsung product especially a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to see what was wrong with my TV. Professional and replaced my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave store without this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you get this warranty best money we’ll spend for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out for another tv, found the issue and got me a replacement tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for open box and expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will see if they stand by their warranty in five years

    I would recommend this to a friend