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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1371 Showing 27,401-27,420 of 30,879 reviews
  • Rated 4 out of 5 stars

    Have not used na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just go to Best Buy and they look it up if I need it so no problem or anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection for 4 years cause you never know what could happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INRS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont want to worried about have any problem with me this tv down the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects you if anything happens to your tv. Make sure you keep the receipt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few only questions and things got resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to sign up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up good price hopeful never have to use, will keep u updated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad TV Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend anyone to get Geek Squad service for their TV only because they changed what the insurance company will cover. They no longer cover if a TV is damaged by accident from a fall due to small children. Or cracked screens. They only cover if the TV have manufacturer issues inside of the TV. So once its broke by a child, which is the most reason why anyone would do a insurance claim, dont expect to get it fix. You’ll have to buy a new one. Any other Geek Squad service yes. Just not on TV's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don’t need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But glad I have it and was a reasonable price to protect my tv purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are worth spending on. A few dollars more to protect my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year geek squad protection for my TV. Haven't had to use it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged TV, stressful return process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 85” QN90D open-box TV and picked it up in-store. It was poorly packaged, had no accessories, and the screen was damaged from the start. I spoke to over 15 agents in-store, on Twitter, and through Best Buy chat — all said I was responsible and refused to help. Only one agent finally issued a return label after weeks of stress. It took 21 days to get my refund. Be extremely careful with open-box items. Customer support depends entirely on who you get — and most won't listen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the peace of mind knowing you have the support should my product fail

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this particular product. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Necessity for TVs Today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is a necessity with the way TVs today are manufactured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan (5 Year)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having TV connectivity issues and had purchased 5 yrs extended plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice works well. Recommend to everyone try it now! Tats right now?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helpful and knowledgeable employees who are willing to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this before, is nice to have when buying lower end electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv’s picture went blank after a year and I had no coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a must and definitely a smart buy.

    I would recommend this to a friend