Customer Ratings & Reviews

Excellent help but sometimes there is a long waiting period for service to be completed.

1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

You cant beat the picture quality and the user friendliness for the price

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

Always great help when something goes wrong and easier fixing than by myself lol

Love love love this tv!!! For the price, and quality, its really a steal!

I love feeling protected with any accidents for all my electronics, specially from best buy

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

Great costomer service. They know what their doing.

I always buy warranty on electronic. Doing so will give you peace in mind.

Good price and good TV, excellent service and customer service

It's great to know that I have a service plan in case something goes wrong.

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

Always good to have protection behind your back. Easy to pay and apply protection.

Geeksquad is worth it when you buy often from best buy

Awww thank you so much you really made me the most happiest women ever