Customer Ratings & Reviews

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Love the Geek Squad, A+ help! They are always available if you need them!

It’s good knowing that if anything ever happens Geek squad has you covered.

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

Excellent price for warranty. My Tv is in good hands!

Always need the protection plans! Anything can happen!

little problem with color and picture it was replace it in 2day.Technician came the next day.

Thank goodness for geek squad and protection because if anything goes wrong with my device, I know I have the support I need!

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

My TV sound was going on and off so I brought the TV in for service under the 5 year protection. After review, my TV was replaced with a newer model. I'm very pleased and have now purchased protection for my new TV.

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.