Customer Ratings & Reviews

The exprienece with geek squad was very good they were prompt and listened to my query and provide the solution

Peace of mind insurance. I hope to never have to use it. If I do I hope they deliver as promised. Rating is based on future promises. Seemed realistically positive.

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

I have not needed to use Geek Squad but it is nice to have peace of mind knowing if anything happens they have your back.

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

I love my fire tv i get all my channels plus my subscription channels are also on there.

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

The tv quality is amazing, the sound is also amazing. I love how if I lose my remote I can use my phone as the remote.

Good to have coverage for the electronics. Geek squad pricing is great

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.

Installation was good and customer service answering questions great.

The GEEK SQUAD representatives are fast at taking care of your needs!

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

Very reliable and there if you need it, would recommend for purchase

Excellent clarity and color. Highly recommend it. Sound from tv speakers is decent and gets plenty loud. The Samsung OS is ok. At first had issues connecting to the internet so had to factory reset the TV in settings and so far so good. Price has gone down by 300 bucks in the last few months. Wait a bit more and might get cheaper lol. By then something else better would come out but for tv movie steaming this really is plenty. Haven’t played games on it yet. But hooked up my laptop with hdmi and works flawlessly.

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best