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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 30,829 reviews
  • Rated 5 out of 5 stars

    Resolved issue with defective tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    led's died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just i smart buy! If something goes wrong they have to fix it! Don't want your tv to crap out the day after you buy it and your stuck with a broken tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far there good they there when u need help will walk you though trying fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother-in-law's Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved they delivered my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind incase something happens and the delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting the insurance for the TV even th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection Plan is a MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this warrenty before was never dissatisfied.they always took good care of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad. They are honest and let you know if they cannot fix your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

    I would recommend this to a friend