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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 30,829 reviews
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have I have not used it as of yet. will have when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven’t needed it but it’s nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it. But if I do I know am cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative offered it and explains why should i get it but did not push me for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a TV or and appliances you need the five year warranty deals for just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! I feel like a king in a castle, a king in a castle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful fixing problems, i could return my tv without struggle

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection/peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad? more like really cool guy squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good service with Geek Squad! They take care of the issue and genuinely help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase and I would definitely recommend anyone who gets anything electronic and valuable to get the geek squad protection.

    I would recommend this to a friend