Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30830 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 30,830 reviews
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Answers questions in a way you can understand how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase anything without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it “just in case”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at what they do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and nice. Did the job fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, brand very good quality, all very good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and coverage insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's help to know where i can get my flat screen tv fix in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think I made a very good decision.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but have in the pay and had good success with repairing my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero’s of installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping with hands on tech issues. Great customer service skills as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it’s so good to see the people that love it and appreciate how they are doing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted by a friend. Have used Geek Squad in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always said make sure you get the protection plan on your devices I trust me when I tell you even though it could be a little expensive for to be cheap but it's definitely worth it in a covers pretty much everything if something happens with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Always buy their protection services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me setup my television, the gents were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my problems quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful resourceful and very knowledgeable and keen to help your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

    I would recommend this to a friend