Customer Ratings & Reviews

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

Best customer service. Everyone was so helpful and nice. 5 star

Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

Have not had to use this yet but hope it will be nice if my product goes bad

I really recommend the Geek Squad Protection. This 2 year protection allows me to not have any worries & when it's nearing expiration, I like how i get notification emails for renewing the protection again. I recommend this protection on all items.

I feel grat about having this product for added protection agains accidents

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

I know so mean products last a long time, but it doesn't hurt to have them covered.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.