Customer Ratings & Reviews

Hopefully never have to use the warranty but it was worth the extra cost.

This is a great add on for coverage for any item just in case.

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

Nice comfort knowing I've got coverage since technology changes so quickly.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

It was really easy to install. They emailed me the warranty.

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

I couldn’t be more happy with the geek squad warranty.

They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.