Customer Ratings & Reviews

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

Have not needed to use this for the purchase of a LG 55inch nano cell TV but the peice of mind is worth it.

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

Never leave Best Buy without it. Protection value outweighs not having it at all.

Fast service and easy appointment set up. Helpful and understanding

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

I would never buy anything without this warranty ! It’s always nice to know it’s covered

important to have it! i hear this is a good company

This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

Completely worth the purchase for such an investment TV!

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

Have not used yet but will definitely enjoy if i ever need it