Customer Ratings & Reviews

Geek Squad service has been outstanding every time I have used it!

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

TV failed in 11th month. Good backup decision. Buy

I haven't needed to use this and I'm not sure when it would come in handy, but I'm definitely the type of person who buys insurance for everything because with my luck I'll need it. Knock on wood.

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.

Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

I have not needed the service yet. So I have to give them credit for good quality products

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

Great solution for my father-in-law who lives in Florida. We live in Illinois. This will hopefully ensure he will have a working TV for many the next 5 years without any hastle.

Tv was mounted and setup quickly and took extra care in not damaging the product

Love the protection. Anything goes wrong i can bring it and get it taken care of