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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 30,834 reviews
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased; no problems yet. See review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, specifically if you have l kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% solid assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was tress free. They took the time to explain the various functions of the tv. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend anyone to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this service. I use it for several item that I purchased. Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is available when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when you need help! I always get a helpful squad member!

    I would recommend this to a friend