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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the peaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice service I am very much satisfied with the service and people are really good. So kidding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad on computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service ver professional def always use them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel Safer But I Didn't Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and I referred to everybody I know and y’all are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad protection. They check any problems that the computer have had and they keep my computer updated for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great savior, it is just like having insurance on your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew, plenty of knowledge about the products, excellent job

    I would recommend this to a friend