Customer Ratings & Reviews

They set up my TV and show me easy settings. Also in store they helped me reset my laptops and explained me all the problems my laptops had. They are kind, honest and trustworthy people. Thanks

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

good to know if something goes wrong with my product I can get help

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

If it breaks they'll come out and fix it or replace, id say thats worth it

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

I know that I will get service or replacement on my product with no hassle,

This is a peace of mind just incase TV get bad it will be fix or replace to new

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j