Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 30,833 reviews
  • Rated 5 out of 5 stars

    Help when I needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers Rule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times and I like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but am glad I have it. Gives me comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get 5 yr warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is for my son for school an now my daughter is going to use it love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best Best buy to get help.and. They definitely help me out. I been shopping at the store for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with every major purchase. Never know when you'll need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I recommend it for sure! Very good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

    I would recommend this to a friend