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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 30,838 reviews
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never would get the extended plans before, only took one time to figure out it was worth the cost. For such a low cost you are cover for repairs or replacement. It was pain free to get our set replaced when it went.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Super Heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned My Lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you put the protection on your best buy device?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Friends and very helpful and would recommend 1000000%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally peace of mind warranty. 5 year warranty ..nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection it has always been worth every penny I have spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommended. Simply the best. Peace off mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super super , go get it now you will super satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but geek squad warranty is like an American express card..never buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great having the insurance for 5 years with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech service is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job helping us do an exchange on our tv's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

    I would recommend this to a friend