Customer Ratings & Reviews

great service and knowledge also very helpful!!!!!

The 5yr protection plan is awesome. I've used it on a couple of my purchases. Worth the investment. Thanks

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

This comes in handy just in case because you never know when you may need it.

This is new technology for me. But I love the picture and sound quality and all the different choices of movies and providers at my fingertips.

Haven’t had to use it but glad it is there when the TV’s are built so cheap anymore.

The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

I have not had a need to use the Geek Squad Warranty. i wish i had purchased for my previous TV though. That one had issues around year 4.

Bought it just in case something goes wrong with the TV.

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

Great customer support and very professional. Try them.

One of the best warranties for tvs out there. Also covers burn in for OLED’s

We wanted piece of mind against any defects that may happen with our tv. THE 5 YEAR Geek Squad protection gives us that, plus they will come to the home

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

[Employee of bestbuy] Excellent service and great knowledge! Highly recommend for a good tv

They are always so helpful and willing to take the time to really figure out whats wrong with a product ans send ya home happy. (: i get protection on every item i buy from bestbuy. I love that they offer it

I haven’t had anything installed in my house but when I go to the store they are very helpful

The Geek squad is a must! They know what they're doing and they do it well.