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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 30,839 reviews
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek squad is always very knowledgeable about the product. They come in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is awesome you can't go wrong with out getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always going to need this for lasting help. And really air if needed. Reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance for 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have an extra protection for our new 65” TV. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oeace of mind worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s replace my Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh geek squad service is must to take don’t forget to take when you buy anything from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for my new TV, peace of mind knowing my TV protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to know its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended service contract

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it has been 2 years since I purchased the extended service contract I have as yet not had a need to use it. I do hope it covers any problem I might have with the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but worth the price considering how electronics are anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good excellent service happy with everything i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would always buy protection for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

    I would recommend this to a friend