Customer Ratings & Reviews

Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

The Geel Squad was helpful with helping me get my tv up and running

Kind and courteous willing to work and help. Will definitely be using them in the future

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

I bought the 5 year protection plan for my tv through geek squad

They came in and mounted my tv to the wall. They did a great job

Attend to be accident pronto I’m happy I went ahead and got this

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

[Employee of bestbuy] This is an amazing product. I use it almost every day and i am highly satisfied

The Geek Squad installed my TV in a very professional manner. I didn’t have any help in the family capable of lifting the TV or setting up the wall mount.

I didn't ever have 2 use, but always nice 2 have just n case. You never know if or when you might need. Good investment 4 just in case situations.

I always get the Geek Squad protection as well as total tech. I have used both several times and would not make a purchase at Best Buy without it.

Very knowledgeable group. They are quick and courteous

Great if you need to use it but if not, then throwing money away. Be selective on what you pay extended warranty for.

Geek Squad has always been Best Buy's bread and butter. Even if they did not help me set up my TV or desktop computer I know they are always a phone call away.

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

I decided to purchase this with my new item specifically for protection purposes. Not sure of all of the benefits yet as I have not needed the services.